3M's For growth Strategy-Metrics to monitor & measure
Growth driven companies base all their decisions on solid metrics and a continuous process to measure and monitor the performance of these metrics. This is more so relevant especially if your business depends on customers (non-investment based) and Revenue is a key driver. We call it the 3Ms of Growth Strategy – Metrics to Monitor and Measure. A solid EPM foundation is necessary to drive the 3Ms within a company and even more so will be a product that can provide these metrics out of the box. If you are a SAAS company, customer 3M will be right at the nerve center of all the decision making.
At QuarkCube, we provide a solid EPM foundation and a suite of pre-canned dashboards to drive the 3Ms. These pre-canned dashboards help in giving a visibility into the following
1. Customer Churn
2. Customer Retention
3. Customer 360
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