Apexon, is a forward-thinking enterprise, and had embarked on a transformative journey by merging two distinct entities - one operating on Oracle Fusion end-to-end solutions and the other utilizing Netsuite ERP along with a proprietary HCM system. This merger presented challenges and opportunities centered around aligning processes, governance, and technology for seamless integration and operational excellence.
Problem areas and Opportunities identified :
Diverse Systems and Process Misalignment: Limited alignment due to varying product usage resulted in significant process gaps, hindering operational synergy.
Profitability Prediction Complexity: The inability to predict profitability at the service or contract level posed challenges for accurate financial projections.
Divergent Operating Models: Staffing and IT operated on completely different models, requiring integration for unified operations.
Governance Restructuring: New investors necessitated a comprehensive governance overhaul, including approvals and unification under a single system framework.
Inaccurate Revenue Recognition: Substantial effort invested in revenue recognition without achieving accuracy.
Holistic Streamlining Requirement: The imperative need to streamline people, processes, and technology for a cohesive merger outcome.
Approach:
Holistic Streamlining Requirement: The imperative need to streamline people, processes, and technology for a cohesive merger outcome.
Benefits:
Conclusion:
This case study showcases how a strategic overhaul of systems, alignment of operations, and implementation of robust governance structures which led to a transformative journey for client. By addressing specific challenges through strategic solutions and dedicated roles, the company achieved a unified operational landscape, fostering efficiency, accuracy, and strategic foresight